Privacy Policy

Effective Date: December 19, 2024

Last Updated: December 19, 2024

Introduction

Welcome to Zempaa! At Zempaa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.zempaa.com and use our services. By using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

a. Personal Information: Name, Email address, Phone number, Billing and shipping addresses, Payment information (credit card details, billing address)

b. Non-Personal Information: Browser type and version, Operating system, IP address, Cookies and usage data, Demographic information (age, gender, location)

How We Use Your Information

We use the information we collect for various purposes, including:

- To process and fulfill your orders

- To communicate with you about your orders, products, and services

- To provide customer support and respond to your inquiries

- To personalize your shopping experience

- To improve our website and services

- To send you marketing and promotional materials (you can opt-out at any time)

- To comply with legal obligations

How We Share Your Information

We may share your information with third parties in the following circumstances:

- With service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers

- With third-party analytics and advertising partners

- If required by law or to comply with legal processes

- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

- In connection with a merger, sale, or acquisition of all or part of our business

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us understand how you use our Site and improve your experience. You can control cookie settings through your browser.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal information, subject to certain exceptions.

- Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise your rights, please contact us at [email protected].

Children's Privacy

Our site is intended for users aged 15 and above. We do not knowingly collect personal information from children under the age of 15. If we become aware that we have collected personal information from a child under the age of 15, we will take immediate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.